Kaizntree OS
About Oomé
oomé is a Canadian brand that is reinventing tofu with minimally processed, flavorful options designed for convenience and accessibility. Founded in 2022, oomé has grown rapidly, selling across the country in over 650 retailers through distributors, with listings at Whole Foods and other national chains. As a self-manufacturing brand, oomé faces a high level of traceability and Quality Assurance requirements from certifying bodies and regulatory agencies like the Canadian Food Inspection Agency (CFIA).
The Challenge
Paper-Based Chaos and Audit Anxiety
When oomé launched, its operations were primarily paper-based: clipboards on the production floor, handwritten QA logs, and binders stuffed with records.
This manual system created major pain points:
Audit pressure: Each audit required weeks of scrambling to gather documentation, with high risk of missing records.
Human error: Handwritten logs made mistakes inevitable.
Resource drain: Even with a small team in place, at least 50% of a team member’s role was tied up in QA paperwork.
Scalability issues: With 650+ stores to serve and multiple distributors, paper processes quickly became unsustainable.
Distributor reports: Distributor sales data came in inconsistent formats, with mismatched SKU names and layouts, making it nearly impossible to get a clear picture of sales velocity across regions and stores.
The tipping point came after oomé moved to their own dedicated facility, doubled their door count, their team and launched a new sku all within one year. The rapid growth highlighted just how unsustainable the paper-based approach was, pushing the team to search for a digital solution. Certification bodies don’t change the way they audit depending on the size of your business. You can be a one-person show or have a team of 100, and you still face the same scrutiny.
“Those last few weeks [leading up to an audit] are like sprinting through a marathon, trying to pull together all the paperwork.”
Miki Talebi
Co-founder & CEO of oomé
The Solution
Kaizntree OS
When oomé started looking at software solutions, most of the established platforms they encountered were expensive, rigid, and built for much larger organizations. These systems required brands to adopt a full suite of features even if they only needed core functionality like traceability and inventory management. For a lean, emerging company, that approach was financially and operationally out of reach.
Kaizntree OS stood out because it offered:
End-to-end traceability: Captures everything from purchase orders to production to sales, with best-in-class tracking of lot numbers and expiry dates.
Flexibility: A la carte modules tailored to oomé’s stage and needs.
Native Quickbooks Online Integration: Allowing you to initiate sale orders and purchase orders within Kaizntree then sync them directly into QBO under the relevant customer/supplier.
Affordability: Accessible pricing for lean brands.
Customization: A willingness to iterate with oomé, adapting to their processes rather than forcing them to adapt.
Partnership approach: A collaborative style, working side by side with oomé to evolve and improve, creating a relationship built on growth.
“Your willingness to customize and meet businesses where they’re at is honestly the secret sauce. That was really appealing for us.”
Miki Talebi
Co-founder & CEO of oomé
Implementation & Results
Digital Transformation of QA & Traceability
For oomé, the biggest operational shift came from moving away from clipboards and binders to a fully digital inventory workflow. Every QA checklist, from vacuum sealing logs to production runs, is now captured in Kaizntree OS with forms that are quick to create and simple for the team to use. What once required stacks of paper and constant signatures now happens seamlessly in the background.
The team introduced iPads on the production floor so operators can log QA checks as they happen, but the benefits extend far beyond hardware. With Kaizntree, inventory is automatically allocated to each build, traceability automatically runs end-to-end without extra paperwork, and the risk of missing documentation has been virtually eliminated.
All QA checklists digitized: Every QA log and production checklist is now completed in Kaizntree OS, replacing paper entirely.
Automated traceability: Batch-level tracking flows from purchase orders through production to sales, with no manual intervention.
Reduced human error: The process itself prevents missed steps and duplicate entries.
Audit readiness: Instead of weeks of prep, compliance records are organized and accessible instantly.
“With Kaizntree, you can’t really forget anything. It automatically allocates inventory and traces it back. It’s less work, and you don’t have to worry about missing paperwork.”
Amanda Crane
QA Lead at oomé
Efficiency Gains
The move to Kaizntree OS freed up valuable time and eliminated repetitive manual tasks. QA work that once consumed half of a role is now streamlined, compliance no longer means weeks of catch-up, and inventory tracing happens in the background instead of on paper. The result is more time for growth and less time chasing paperwork.
Time savings: QA and traceability tasks that once took hours each week are now handled automatically.
Reliability: Traceability runs behind the scenes, ensuring no gaps or missed records.
Consistency: Digital workflows prevent mistakes and eliminate the “sprint before audits” that used to dominate.
Team adoption: Intuitive digital forms and automation made onboarding simple, freeing the team to focus on higher-value work.
Making Distributor Data Actionable
Instead of manually cleaning inconsistent spreadsheets with SKU mismatches, oomé now imports files directly into Kaizntree. The system automatically ingests the data, normalizes SKUs, and converts it into individual sales orders.
This means oomé can now:
Measure SKU velocities across every store and region.
Spot underperforming products or accounts quickly.
Tie sales insights back into production planning with no manual data wrangling.
Expanding Use Cases: CRM & Store Visits
Beyond compliance, oomé has also leveraged Kaizntree’s customer management tool. Store visits are now logged directly in the system, complete with photos of shelves, stock levels, and promotions. Notes are tied to each customer account, and team members can instantly filter for the latest updates without the need for manual reports.
This feature helps oomé monitor SKU velocity and merchandising quality across hundreds of stores, turning Kaizntree OS into more than just an operations tool, it’s become part of their sales strategy.
“The customer dashboard is really amazing. I can walk into a store, upload photos, make notes, and my team sees it instantly. It reduces a whole step of reporting.”
Amanda Crane
QA Lead at oomé
The Conclusion
Advice for Other Brands
oomé recommends adopting Kaizntree OS when preparing for your first official audit (e.g., SQF, GFSI, or retailer-mandated). At that stage, the cost of wasted time and risk of non-compliance outweighs the investment in a digital system.
They also highlight that even with a small SKU count, complexity from distribution and audits makes digital traceability essential.